FAQ

See below for some of our most frequently asked questions. Please note that every piece is handmade and completely unique, so please check the item description when ordering, sizes (and prices) vary!

Please email any additional questions to shannonvirga@gmail.com

How can I order?

You can order pieces at the store here. All items listed are one of a kind and will be available for purchase until the first person places an order for it. Remember, having an item in your cart doesn't reserve it until you check out!

How long will it take to receive my order?

Order processing time may take 5-7 days business days. Because of the current shipping conditions nationally, please allow up to 2 weeks to receive your item(s).

When do you restock?

We typically restock once a month, and are currently producing around 40-60 pieces per restock. Before every restock we put out announcements via email and social media. You can sign up to receive direct email alerts in the footer below! 

Pre-orders / custom orders

At this time, we are not accepting pre-orders or custom orders.

Are items microwave and dishwasher safe?

All items are microwave safe, however we strongly suggest treating your piece like the work of art that it is- hand wash only and treat it with care. Dishwasher use, harsh cleaning products and temperature shock can add unnecessary wear and tear on the piece.

Returns / Exchanges

We do not accept returns or exchanges. All sales are final. If you need to cancel your order, you may do so within 24 hours of purchasing, however we reserve the right to refuse any/all future orders after a cancellation.